by Streamline dental processes to improve the patient experience.
By Oryx Dental Software
Leaders in the dental industry oversee many aspects of a clinical practice, managing daily office operations, revenue, marketing strategy, insurance verification, and more. Software and technology advancements can standardize and automate these processes, freeing up time and energy for clinical leaders to focus instead on supporting their teams.
Oryx is an all-in-one cloud-based dental practice management software, created by dentists, for dentists. The software standardizes patient engagement, clinical operations, and practice management, allowing dental practices to grow without compromise. Oryx is used by over 2,000 dentists in the U.S. and Canada and is currently the only evidence-based software on the market.
“Before software integration, much of a dentist’s job included a significant amount of time spent on completing manual tasks,” said Dr. Rania Saleh, CEO of Oryx. “Oryx streamlines dental processes to improve the patient experience, and patients are at the center of our focus so that we build dentist and patient trust at every interaction.”
Oryx provides dental practices with a platform for online patient engagement, advanced clinical charting, and office management systems that serve to streamline operations and allow each location to operate more efficiently. These features set Oryx apart from its competitors.
“Oryx leads to better patient-clinician communication in terms of appointments, billing, diagnosis, and more,” said Dr. Saleh. “With Oryx, patients have a guided experience within a dental office from start to finish.”
Patient engagement
Oryx offers extensive patient communication solutions. Online forms allow individuals to fill out clinical information ahead of time and in the comfort of their homes, ultimately saving time and preventing in-office waiting. Patient communication systems through Oryx also include online scheduling and centralized, internal patient messaging.
“The benefit of these features is that the dentist can spend more time overall with the patient, without wasting time on systems or processes. This creates increased trust for the patient, leading to higher treatment conversion rates,” said Dr. Saleh. “Nine out of ten dentists reported that they had increased referrals and internet marketing success after they started using Oryx.”
Dentists can easily manage patient schedules and save time during appointments using the software’s built-in practice management system. Oryx allows dentists to create concise appointment checklists that are built directly into the schedule. Other time-saving features include invoicing within the software to securely collect co-pays before patients arrive, scheduling of future treatment with customizable treatment plans, and patient-specific re-care planning that is based on an individual’s needs.
Oryx is an all-in-one patient communication center, where dentists can view all patient communication in one place, confirm appointments with patients, two-way text in the software, request patient updates (such as medical records), and create text and email templates.
Dentists can also send reminders to patients through the software, send office welcome texts and emails, customize templates for automated reminders, and more.
Standardized operations
A standard operating system across each of an organization’s practice locations is crucial. Oryx allows dentists to complete a patient’s entire clinical chart online, so that dentists across locations are able to fast-track organizational success. Oryx guides more evidence-based dentistry and improves the patient experience, according to Dr. Saleh.
The software’s newest technology, OryxBot, serves to standardize the patient charting process by auto-generating personalized patient risk assessments that are backed by evidence-based clinical practices. This, in turn, promotes patient trust and confidence in a dental organization’s subject matter expertise.
“Oryx’s technology solutions provide an evidence-based protocol to create a standard operating system. Through Oryx, dentists with different backgrounds are guided to create the same exams, treatment plans, and diagnoses, so that larger practices can standardize care across different providers,” said Dr. Saleh.
Front office management
Oryx can help ease the workload of the dental office front desk, providing practice management tools needed to smoothly manage a practice’s billing and to view practice-specific analytics. The software’s practice dashboard allows businesses to track success through a detailed analysis of a practice’s production and goals.
The system also allows practices to set goals for earnings and keep track of revenue, with the ability for an organization to sync their POS system and Oryx ledgers across practices. Dental leaders can manage the organization’s finances with ease, as the software allows practices to track invoices, adjustments, insurance claims. For future reference, Oryx also stores a record of production and collection of each visit and procedure.
“The software comes as an easy startup from the box with all systems and protocols embedded. Dentists can customize each aspect of Oryx to fit their specific needs,” said Dr. Saleh. “Oryx is easy to use because each portion is guided and connected to the other pieces, guiding dentists to not miss any crucial information when treating patients or managing the organization.”
The future of standardization
Oryx guides the future of evidence-based dentistry and improves the patient experience. Through its software, dental organizations can standardize how they see patients, so that all clinicians are performing the same treatments across each practice. Software makes it easy to standardize the way that organizations see patients, guiding each practice to follow evidence-based guidelines.
“The introduction of automation and AI will continue to make dental processes more efficient. Our systems have quite a bit of automation to our systems that help streamline systems,” said Dr. Saleh.
Oryx automates redundant office tasks, without the need for add-ons, and it comes with everything a dental practice needs to get started with software integration immediately, allowing clinicians and hygienists to focus on patient-centered care.
“Since switching to Oryx in the beginning of 2020, it has helped us increase our revenue from an average of $750,000 a month with eight offices, to an average of $1,650,000 a month. I chose Oryx and will continue to choose Oryx,” said Brad Billings, Operations Lead, Abundant Dental Care.
“We consistently launch more features than any other software, and every month we have a new update,” said Dr. Saleh. “Our biggest new features coming in the future will be adding a full voice patient exam and full automated revenue cycle management.”
