Office Managers and Case Acceptance
by Three steps to get patients to say “Yes” By Richard Moore With first-time case acceptance rates for dental procedures as low as 35 percent for …
Category: Operations
A Growing Role
As DSOs expand, so too do the responsibilities and opportunities for office managers. By Laura Thill To say that dental office managers have a lot …
Treatment Protocols
The importance of implementing, and maintaining, treatment protocols By Andrea Kowalczyk, RDH BS, Senior Performance Coach, Enhanced Hygiene In most businesses, there are policies and …
Hygiene Growth Through Accountability
Seven steps toward holding a hygiene team accountable and achieving improvements By Heidi Arndt One of the most common questions I get from clients and …
The DSO Opportunity
A conversation with Heartland Dental’s DeAnn McClain What does the future look like for dental support organizations? Efficiency in Group Practice posed a few questions …
Learning by Numbers
Great Expressions places a premium on sharing knowledge throughout its 215 practices Can power be judged by numbers? Perhaps, if you’re talking about purchasing power …
At the Heart of Dentistry
Heartland Dental’s model frees dentists to be dentists The hours didn’t add up. They simply couldn’t. Dr. Rick Workman averaged 50 hours a week practicing …
Case Acceptance
By Rhonda Mullins Vital steps to successfully improve case acceptance in group practices Today’s dental patients are more knowledgeable about the availability and importance of …
The Elephant in the Operatory
There is an elephant in the operatory, and it’s presenting all kinds of challenges for dentists, says Charles Blair, DDS, of the consulting firm Dr. …
Case Acceptance
By Rhonda Mullins Vital steps to successfully improve case acceptance in group practices Today’s dental patients are more knowledgeable about the availability and importance of …